Please directly contact the imaging center that you booked with to cancel your appointment.
As appointment times are limited and sell out quickly, we respectfully request a 48-hour notice if you must cancel your appointment. Cancellations made 48 hours or more in advance of your appointment will receive a 100% refund.
Missed appointments or appointments canceled without at least a 48‑hour notice, unfortunately cannot be refunded.
Please contact the imaging center you booked with directly to reschedule the time of your BrainKey Scan appointment.
If you need to reschedule to a different imaging center, please email firstname.lastname@example.org and we will help you with that.
To reschedule your appointment, we respectfully request a 48-hour notice, otherwise we won’t be able to meet your request.
Missed appointments unfortunately cannot be refunded.
We use your card information to reserve your spot at your selected imaging center. You will not be charged until 24 hours before your reservation.