Privacy Policy

Privacy Highlights

These "Privacy Highlights" provide an overview of some core components of our data handling practices. Please be sure to review the full Privacy Policy (see below).

Information We Collect

We generally collect the following information:

  • Information we receive when you use our Services. We collect Web-Behavior Information via cookies and other similar tracking technologies when you use and access our Services (our website, mobile apps, products, software and other services). See our Cookie Policy for more information.
  • Information you share directly with us. We collect and process your information when you create an account, make a purchase, complete surveys, or contact customer support. This information can generally be categorized as Registration Information, Self-Reported Information, and/or User Content as defined in our full Privacy Policy.
  • Information from our imaging services. With your consent, we process and analyze information from your brain scans to produce your Imaging Information in order to provide you with the BrainKey dashboard.

How We Use Information

We generally process Personal Information for the following reasons:

  • To provide our Services. We process Personal Information in order to provide our Service, which may include processing payments, shipping products to customers, creating customer accounts and authenticating logins, and delivering results and powering tools like the BrainKey dashboard.
  • To analyze and improve our Services. We constantly work to improve and provide new features, tools, and Services. We may also need to fix bugs or issues, analyze use of our website to improve the customer experience or assess our marketing campaigns.
  • For BrainKey Research, with your consent. If you consent to participate in BrainKey Research, BrainKey researchers can include your de-identified Imaging Information and Self-Reported Information in a large pool of customer data for analyses aimed at making scientific discoveries.

Control: Your Choices

BrainKey gives you the ability to share information in a variety of ways. You choose:

  • When and with whom you share your information, including friends, family members, health care professionals, or other individuals outside our Services, including through third-party services that accept BrainKey data and social networks.
  • To give or decline consent for BrainKey Research. By agreeing to the Research Consent Document, Individual Data Sharing Consent Document, or participating in a BrainKey Research Community you can give consent for the use of your data for scientific research purposes.
  • To delete your BrainKey account and data, at any time.

Access To Your Information

Your Personal Information may be shared information in the following ways:

  • With our service providers as necessary for them to provide their services to us.
  • With research collaborators, only if you have given your explicit consent.

BrainKey will not sell, lease, or rent your individual-level information to any third-party or to a third-party for research purposes without your explicit consent.

  • We do not share customer data with any public databases.
  • We will notprovide any person’s data (imaging or non-imaging) to an insurance company or employer.
  • We will not provide information to law enforcement or regulatory authorities unless required by law to comply with a valid court order, subpoena, or search warrant.

How We Secure Information

BrainKey implements measures and systems to ensure confidentiality, integrity, and availability of BrainKey data.

  • De-identification/Pseudonymization, encryption, and data segmentation. Registration Information is stripped from Sensitive Information. This data is then assigned a random ID so the person who provided the data cannot reasonably be identified. BrainKey uses industry standard security measures to encrypt sensitive personal data both when it is stored (data-at-rest) and when it is being transmitted (data-in-flight).
  • Limiting access to essential personnel. We limit access of information to authorized personnel, based on job function and role.
  • Detecting threats and managing vulnerabilities. BrainKey uses state of the art intrusion detection and prevention measures to stop any potential attacks against its networks.

Risks and Considerations

There may be some consequences of using BrainKey Services that you haven't considered.

  • You may discover things about yourself and/or your family members that may be upsetting or cause anxiety and that you may not have the ability to control or change.
  • In the event of a data breach it is possible that your data could be associated with your identity, which could be used against your interests.

Full Privacy Policy

This Privacy Policy applies to all websites owned and operated by BrainKey, Inc ("BrainKey"), including www.brainkey.ai, and any other websites, pages, features, or content we own or operate, and to your use of the BrainKey mobile app and any related Services. Our Privacy Policy is designed to help you better understand how we collect, use, store, process, and transfer your information when using our Services.

Please carefully review this Privacy Policy and our Terms of Service. By using our Services, you acknowledge all of the policies and procedures described in the foregoing documents. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy or our Terms of Service, you should immediately discontinue use of our Services.

1. Key Definitions

  1. Aggregate Information: information that has been combined with that of other users and analyzed or evaluated as a whole, such that no specific individual may be reasonably identified.
  2. De-identified Information: information that has been stripped of your Registration Information (e.g., your name and contact information) and other identifying data such that you cannot reasonably be identified as an individual, also known as pseudonymized information.
  3. Individual-level Information: information about a single individual's brain, diseases or other traits/characteristics, but which is not necessarily tied to Registration Information.
  4. Personal Information: information that can be used to identify you, either alone or in combination with other information. BrainKey collects and stores the following types of Personal Information:
    1. Registration Information: information you provide about yourself when registering for and/or purchasing our Services (e.g. name, email, address, user ID and password, and payment information).
    2. Imaging Information: information regarding your brain, generated through the processing of your brain scan by BrainKey or by its contractors, successors, or assignees; or otherwise processed by and/or contributed to BrainKey.
    3. Self-Reported Information: information you provide directly to us, including your disease conditions, other health-related information, personal traits, ethnicity, family history, and other information that you enter into surveys, forms, or features via email or while signed in to your BrainKey account.
    4. Sensitive Information: information about your health, Imaging Information, and certain Self-Reported Information such as racial and ethnic origin, sexual orientation, and political affiliation.
    5. User Content: all information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials - other than Imaging Information and Self-Reported Information-generated by users of BrainKey Services and transmitted, whether publicly or privately, to or through BrainKey.
    6. Web-Behavior Information: information on how you use BrainKey Services collected through log files, cookies, web beacons, and similar technologies, (e.g., browser type, domains, page views).

2. Information we collect

  1. Information you provide directly to us
    1. Registration Information. When you use our Services or create a BrainKey account, we collect Personal Information, such as your name, date of birth, billing and shipping address, payment information (e.g., credit card) and contact information (e.g. email, phone number and license number).
    2. Self-Reported Information. You have the option to provide us with additional information about yourself through surveys, forms, features and applications. For example, you may provide us with information about your personal traits (e.g., eye color, height), ethnicity, disease conditions (e.g. Multiple Sclerosis), other health-related information (e.g. pulse rate, cholesterol levels, visual acuity), and family history information (e.g. information similar to the foregoing about your family members). Before you disclose information about a family member, you should make sure you have permission from the family member to do so.
    3. Social media features and widgets. Our Services may include Social Media Features, such as the Facebook "Like" or "Share" button and widgets ("Features"). These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. They may also allow third-party social media services to provide us information about you, including your name, email address, and other contact information. The information we receive is dependent upon your privacy settings with the social network. Features are either hosted by a third-party or hosted directly on our site. Your interactions with these Features are governed by the privacy statements of the third-party companies providing them. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website or Service.
    4. Third party services (e.g., social media). If you use a third-party site, such as Facebook or Twitter, in connection with our Services to communicate with another person (e.g., to make or post referrals or to request that we communicate with another person), then in addition to that person's name and contact information, we may also collect other information (e.g., your profile picture, network, gender, username, user ID, age range, language, country, friends lists or followers) depending on your privacy settings on the third-party site. We do not control the third-party site's information practices, so please review the third-party’s privacy statement and your settings on the third-party’s site carefully.
    5. Customer service. When you contact support@brainkey.ai or correspond with us about our Service, we collect information to: track and respond to your inquiry; investigate any breach of our Terms of Service, Privacy Policy or applicable laws or regulations; and analyze and improve our Services.
    6. Imaging Information. Information regarding your brain, your Imaging Information, is generated when we analyze and process your brain scan, or when you otherwise contribute or access your Imaging Information through our Services. Imaging Information includes the BrainKey results reported to you as part of our Services, and may be used for other purposes, as outlined in Section 3 below.
  2. Web-Behavior Information collected through tracking technology (e.g. from cookies and similar technologies) We and our third-party service providers use cookies and similar technologies (such as web beacons, tags, scripts and device identifiers) to:

    1. help us recognize you when you use our Services;
    2. customize and improve your experience;
    3. provide security;
    4. analyze usage of our Services (such as to analyze your interactions with the results, reports, and other features of the Service);
    5. gather demographic information about our user base;
    6. offer our Services to you;
    7. monitor the success of marketing programs; and
    8. serve targeted advertising on our site and on other sites around the Internet.

    If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. For more information, including the types of cookies found on BrainKey and how to control cookies, please read our Cookie Policy.

    We may receive reports based on the use of these technologies from third-party service providers as de-identified, Individual-level Information or as Aggregate Information (as described in section 4.c). We and our third-party service providers do not use your Sensitive Information, such as Imaging Information and Self-Reported Information, for targeted advertising.

    Google Analytics. Google Analytics is used to perform many of the tasks listed above. We use the User-ID feature of Google Analytics to combine behavioral information across devices and sessions (including authenticated and unauthenticated sessions). We may utilize any of the following Google Analytics Advertising features: Remarketing, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, and DoubleClick Campaign Manager integration. We do not merge information collected through any Google advertising product with individual-level information collected elsewhere by our Service. Learn more about how Google collects and uses data here. To opt out of Google Analytics Advertising Features please use Google Ad Settings. To opt out of Google Analytics entirely please use this link.

  3. Other Types of Information

    We continuously work to enhance our Services with new products, applications and features that may result in the collection of new and different types of information. We will update our Privacy Policy and/or obtain your prior consent to new processing, as needed.

3. How we use your information

BrainKey will use and share your Personal Information with third parties only in the ways that are described in this Privacy Policy.

  1. To provide you with Services and analyze and improve our Services

    We use the information described above in Section 2 to operate, provide, analyze and improve our Services. These activities may include, among other things, using your information in a manner consistent with this Privacy Policy to:

    1. open your account, enable purchases and process payments, communicate with you, and implement your requests (e.g., referrals);
    2. enable and enhance your use of our website and mobile application(s), including authenticating your visits, providing personalized content and information, and tracking your usage of our Services;
    3. contact you about your account, and any relevant information about our Services (e.g. policy changes, security updates or issues, etc.);
    4. enforce our Terms of Service and other agreements;
    5. monitor, detect, investigate and prevent prohibited or illegal behaviors on our Services, to combat spam and other security risks; and
    6. perform research & development activities, which may include, for example, conducting data analysis and research in order to develop new or improve existing products and services, and performing quality control activities.

    For individuals located in the European Economic Area (“EEA”), United Kingdom, or Switzerland (collectively the “Designated Countries”): We process your Personal Information in this way to provide our Services to you in accordance with our Terms of Service.

  2. To process, analyze and deliver your imaging testing results

    As described above, to receive results, you must create a BrainKey account and upload your Imaging Information. Once we receive your Imaging Information, we further analyze it to provide you with our Services. BrainKey continuously works to improve our Services based on our research and product development, and imaging associations identified in scientific literature. If you are eligible to receive additional reports or updates in the future, you may be notified of or may directly access these updates.

  3. To allow you to share your Personal Information with others

    BrainKey may provide you the ability to share information, including Personal Information, through the Services. You may the option to share directly with individuals with BrainKey accounts through sharing features and tools. You may also have the ability to share information directly with individuals who have not participated in our Service via a unique, shareable URL or through a social media platform (such information is "User Content"). Some sharing features, including receiving sharing invitations, may require that you opt-out, however you will always be required to take a positive action, such as opting in, to share sensitive data.

    For individuals located in the Designated Countries: Our legal basis for processing your Personal Information for the purpose described above is based on your consent. You may withdraw your consent at any time, however, the withdrawal of your consent will not affect the lawfulness of processing based on consent before its withdrawal.

  4. To allow you to share your Personal Information for BrainKey Research purposes

    You have the choice to participate in BrainKey Research by providing your consent. "BrainKey Research" refers to research aimed at publication in peer-reviewed journals and other research funded by the federal government (such as the National Institutes of Health - NIH) conducted by BrainKey.

    BrainKey Research may be sponsored by, conducted on behalf of, or in collaboration with third parties, such as non-profit foundations, academic institutions or pharmaceutical companies. BrainKey Research may study a specific group or population, identify potential areas or targets for therapeutics development, conduct or support the development of drugs, diagnostics or devices to diagnose, predict or treat medical or other health conditions, work with public, private and/or non-profit entities on genetic research initiatives, or otherwise create, commercialize, and apply this new knowledge to improve health care. BrainKey Research uses Aggregate and/or Individual-level Imaging Information and Self-Reported Information as specified in the appropriate Consent Document(s), as explained in greater detail below.

    Withdrawing your Consent. You may withdraw your consent to participate in BrainKey Research at any time by changing your consent status within your Account Settings. If you experience difficulties changing your consent status, contact support@brainkey.ai. BrainKey will not include your Imaging Information or Self-Reported Information in studies that start more than 30 days after you withdraw (it may take up to 30 days to withdraw your information after you withdraw your consent). Any research involving your data that has already been performed or published prior to your withdrawal from BrainKey Research will not be reversed, undone, or withdrawn. You may also discontinue your participation in BrainKey Research by deleting your BrainKey account (as described in section 5.d).

    What happens if you do NOT consent to BrainKey Research? If you choose not to complete a Consent Document or any additional agreement with BrainKey, your Personal Information will not be used for BrainKey Research. However, your Imaging Information and Self-Reported Information may still be used by us and shared with our third-party service providers to as outlined in this Privacy Policy.

  5. To recruit you for external research

    Research is an important aspect of BrainKey’s Services and we want to ensure interested participants are aware of additional opportunities to contribute to interesting, novel scientific research conducted by academic institutions, healthcare organizations, pharmaceutical companies, and other groups. If you have chosen to participate in BrainKey Research, from time to time we may inform you of third-party research opportunities for which you may be eligible. For example, if a university tells us about a new cancer research project, we may send an email to BrainKey research participants who potentially fit the relevant eligibility criteria based on their Self-Reported Information to make them aware of the research project and provide a link to participate with the research organization conducting the study. However, we will not share Individual-level Imaging Information or Self-Reported Information with any third-party without your consent. If you do not wish to receive these notifications, you can manage them by editing your preferences in your Account Settings.

  6. To provide customer support

    When you contact support@brainkey.ai, we may use or request Personal Information, including Sensitive Information, as necessary to answer your questions, resolve disputes, and/or investigate and troubleshoot problems or complaints. In some instances, we may be required to process one customer’s Personal Information to resolve another customer’s dispute or request. For example, if a customer reports behavior that violates our Terms of Service, we will separately process both customers’ Personal Information and respond separately to each individual as appropriate. We will not share your Personal Information with another customer without your consent.

    For individuals located in the Designated Countries: Our legal basis for processing your Personal Information for the purpose described above depends on the nature of the customer support request. Our legal basis can be to satisfy our contractual or legal obligations and/or our legitimate interest to improve our Services.

  7. To conduct surveys or polls, and obtain testimonials

    We value your feedback and may send you surveys, polls, or requests for testimonials to improve and optimize our Services. You are in control of the information you would like to share with us. If you do not wish to receive these requests, you can manage them in your Account Settings.

  8. To provide you with marketing communications

    By creating a BrainKey account, you are agreeing that we may send you product and promotional emails or notifications about our Services, and offers on new products, services, promotions or contests. You can unsubscribe from receiving these marketing communications at any time. To unsubscribe, click the email footer “unsubscribe” link or go to the “Preferences” section of your Account Settings to edit your email notification preferences. You may not opt-out of receiving non-promotional messages regarding your account, such as technical notices, purchase confirmations, or Service-related emails.

    Individuals located in Designated Countries should review Section 9.d. to understand our marketing practices in relation to the Designated Countries.

4. Information we share with third parties

  1. General service providers.

    We share the information described above in Section 2 with our third-party service providers, as necessary for them to provide their services to us and help us perform our contract with you. Service providers are third parties (other companies or individuals) that help us to provide, analyze and improve our Services. While BrainKey directly conducts the majority of data processing activities required to provide our Services to you, we engage some third-party service providers to assist in supporting our Services, including in the following areas:

    1. Order fulfillment and shipping. Our payment processor processes certain Registration Information, such as your billing address and credit card information, as necessary to enable you to make purchases via brainkey.ai.
    2. Cloud storage, IT, and Security. Our cloud storage providers provide secure storage for information in BrainKey databases, ensure that our infrastructure can support continued use of our Services by BrainKey customers, and protect data in the event of a natural disaster or other disruption to the Service. Our IT and security providers assist with intrusion detection and prevention measures to stop any potential attacks against our networks.
    3. Marketing and analytics. When you use our Services, including our website or mobile app(s), our third-party service providers may collect Web-Behavior Information about your visit, such as the links you clicked on, the duration of your visit, and the URLs you visited. This information can help us improve site navigability and assess our Marketing campaigns. Per applicable data protection regulations, our EU and UK websites present visitors with a cookie opt in to allow the processing described above via Functionality and Advertising Cookies.

    NOTE: Our service providers act on BrainKey's behalf. We implement procedures and maintain contractual terms with each service provider to protect the confidentiality and security of your information. However, we cannot guarantee the confidentiality and security of your information due to the inherent risks associated with storing and transmitting data electronically.

  2. "Targeted advertising" service providers

    We permit third-party advertising networks and providers to collect Web-Behavior Information regarding the use of our Services to help us to deliver targeted online advertisements ("ads") to you. They use cookies and similar technologies, to gather information about your browser's or device's visits and usage patterns on our Services and on other websites over time, which helps to better personalize ads to match your interests, and to measure the effectiveness of ad campaigns. For more information about our marketing practices, please review our Cookie Policy.

  3. Aggregate information

    We may share Aggregate Information, which is information that has been stripped of your name and contact information and combined with information of others so that you cannot reasonably be identified as an individual, with third parties. This Information is different from "Individual-level" information and is not Personal Information because it does not identify any particular individual or disclose any particular individual’s data. For example, Aggregate Information may include a statement that "30% of our female users share a particular brain feature," without providing any data or testing results specific to any individual user. In contrast, Individual-level Imaging Information or Self-Reported Information consists of data about a single individual's genotypes, diseases or other traits/characteristics information and could reveal whether a specific user has a particular genetic trait, or consist of all of the Imaging Information about that user. BrainKey will ask for your consent to share Individual-level Imaging Information or Self-Reported Information with any third-party, other than our service providers as necessary for us to provide the Services to you.

  4. As required by law

    Under certain circumstances your Personal Information may be subject to processing pursuant to laws, regulations, judicial or other government subpoenas, warrants, or orders. For example, we may be required to disclose Personal Information in coordination with regulatory authorities in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. BrainKey will preserve and disclose any and all information to law enforcement agencies or others if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal or regulatory process (such as a judicial proceeding, court order, or government inquiry) or obligations that BrainKey may owe pursuant to ethical and other professional rules, laws, and regulations; (b) enforce the BrainKey Terms of Service and other policies; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of BrainKey, its employees, its users, its clients, and the public.

    NOTE: If you are participating in BrainKey Research, BrainKey will withhold disclosure of your Personal Information involved in such Research in response to judicial or other government subpoenas, warrants or orders in accordance with any applicable Certificate of Confidentiality that BrainKey obtains from the National Institutes of Health (NIH). There are limits to what the Certificate of Confidentiality covers, so please visit the Certificates of Confidentiality Kiosk .

  5. Business transactions

    In the event that BrainKey goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets your Personal Information will likely be among the assets transferred. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Policy.

5. Your choices

  1. Access to your account

    We provide access to your BrainKey data within your BrainKey account. If you lose access to your BrainKey account or account email address, please contact support@brainkey.ai for assistance. If you lose access to your BrainKey account, in certain circumstances, we may require that you submit additional information sufficient to verify your identity before providing access or otherwise releasing information to you. If you choose not to submit the required documentation, or the information provided is not sufficient for the purposes sought, BrainKey will not be able to sufficiently verify your identity in order to complete your request.

    You may access, correct or update most of your Registration Information on your own within your Account Settings.

    Individuals located in Designated Countries should review Section 9.e. to understand their rights to access Personal Information.

  2. Marketing communications

    As noted in Section 3.h. you may be asked to opt-in to receive product and promotional emails or notifications when creating your BrainKey account depending on where you are located. Otherwise, you may view or update your email notification preferences by visiting your Account Settings or by contacting support@brainkey.ai. You can also click the "unsubscribe" button at the bottom of promotional email communications.

  3. Sharing outside of the BrainKey Services

    You may decide to share your Personal Information with friends and/or family members, doctors or other health care professionals, and/or other individuals outside of our Services, including through third-party services such as social networks. These third parties may use your Personal Information differently than we do under this Privacy Policy. Please make such choices carefully and review the privacy statements of all other third parties involved in the transaction. BrainKey does not endorse or sponsor any API applications, and does not affirm the accuracy or validity of any interpretations made by third-party API applications.

    In general, it can be difficult to contain or retrieve Personal Information once it has been shared or disclosed. BrainKey will have no responsibility or liability for any consequences that may result because you have released or shared Personal Information with others.

  4. Account deletion

    If you no longer wish to participate in our Services, or no longer wish to have your Personal Information be processed, you may delete your BrainKey account and Personal Information by request at support@brainkey.ai. Once we receive your request, we may request that you confirm your deletion request. Once you confirm your request to delete your account and data, your account will no longer be accessible while we process your request. Once you confirm your request, this process cannot be cancelled, undone, withdrawn, or reversed. When your account is deleted, all associated Personal Information is deleted and any stored samples are discarded, subject to the following limitations:

    1. Information previously included in BrainKey Research. As stated in any applicable Consent Document, Imaging Information and/or Self-Reported Information that you have previously provided and for which you have given consent to use in BrainKey Research cannot be removed from completed studies that use that information. Your data will not be included in studies that start more than 60 days after your account is closed (it may take up to 60 days to withdraw your information after your account is closed).
    2. Legal Retention Requirements. BrainKey will retain your Imaging Information, date of birth, and sex as required for compliance with applicable legal obligations. BrainKey will also retain limited information related to your account and data deletion request, including but not limited to, your email address, account deletion request identifier, and record of legal agreements for a limited period of time as required by contractual obligations, and/or as necessary for the establishment, exercise or defense of legal claims and for audit and compliance purposes.

6. Security measures

BrainKey takes seriously the trust you place in us. BrainKey implements physical, technical, and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your Personal Information.

  • BrainKey produces secure applications by design. BrainKey prioritizes data security and user de-identification at all stages of the design and implementation process for any new feature.
  • Encryption. BrainKey uses industry standard security measures to encrypt Sensitive Information both at rest and in transit.
  • Limiting access to essential personnel. We limit access to Personal Information to authorized personnel, based on job function and role.
  • Detecting threats and managing vulnerabilities. BrainKey uses state of the art intrusion detection and prevention measures to stop any potential attacks against its networks.

Your Responsibility. Please recognize that protecting your Personal Information is also your responsibility. We ask you to be responsible for safeguarding your password, and other authentication information you use to access our Services. You should not disclose your authentication information to any third-party and should immediately notify BrainKey of any unauthorized use of your password. BrainKey cannot secure Personal Information that you release on your own or that you request us to release.

Your information collected through the Service may be stored and processed in the United States or any other country in which BrainKey or its subsidiaries, affiliates or service providers maintain facilities and, therefore, your information may be subject to the laws of those other jurisdictions which may be different from the laws of your country of residence.

7. Children's privacy

BrainKey is committed to protecting the privacy of children as well as adults. Neither BrainKey nor any of its Services are designed for, intended to attract, or directed toward children under the age of 18. A parent or guardian, however, may collect a brain scan from, create an account for, and provide information related to, his or her child who is under the age of 18. The parent or guardian assumes full responsibility for ensuring that the information that he/she provides to BrainKey about his or her child is kept secure and that the information submitted is accurate.

8. Linked websites

BrainKey provides links to third-party websites operated by organizations not affiliated with BrainKey. BrainKey does not disclose your information to organizations operating such linked third-party websites. BrainKey does not review or endorse, and is not responsible for, the privacy practices of these organizations. We encourage you to read the privacy statements of each and every website that you visit. This Privacy Policy applies solely to information collected by BrainKey and our service providers on our behalf.

9. Changes to this Privacy Policy

Whenever this Privacy Policy is changed in a material way, a notice will be posted as part of this Privacy Policy and on our website for 10 days. After 10 days the changes will become effective. In addition, all customers will receive an email with notification of the changes prior to the change becoming effective. BrainKey may provide additional "just-in-time" disclosures or additional information about the data collection, use and sharing practices of specific Services. Such notices may supplement or clarify BrainKey’s privacy practices or may provide you with additional choices about how BrainKey processes your Personal Information.

10. Contact Information

If you have questions about this Privacy Policy, or wish to submit a complaint, please email support@brainkey.ai, or send a letter to the address found at the beginning of the Terms of Service:

*This Privacy Policy was last updated on July 23, 2019.

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